0114 237 7642
177 Hemper Lane, Greenhill, Sheffield, S8 7FB
We are hoping to place updates on our website regularly.
Please check back for any changes in the coming weeks.
We are pleased to advise that we can now welcome your bookings for your routine dental needs.
We have taken all precautions possible to provide a safe and effective service. However, there is much that we don’t understand about COVID-19 so we would still request you consider your personal circumstances for when you would like to be seen. Particularly for those patients that fall into a Shielded category, such as patients on chemotherapy, the NHS are still advising to postpone your routine non-urgent dental care. This is very much at your discretion and for your own well-being. We are here if you need us.
With all of the new protocols in place, our reception team are incredibly busy with a number of additional tasks. We do sincerely apologise that it may be more difficult than normal to get through to us on the telephone. We are doing our utmost during these trying times and your patience is very much appreciated.
At this stage, we need to leave a 60 minute period of down time in the dental surgery following an aerosol producing dental procedure (such as use of the high speed drill with water spray). As such, we need to carefully schedule in any required treatments. This means we are unfortunately less flexible on which days and times certain treatments can be planned, in order to meet the current regulations in place.
Please note that one of the requirements at this time is that all people that enter the building undergo Coronavirus risk assessment. We are also having to strategically plan appointment slots to minimise the potential for patients having to cross one another. For this reason, the regulatory bodies have advised that we keep the Entrance to the practice locked, to prevent additional patients entering the building which could create breaches to social distancing. All bookings must take place via telephone and not face-to-face at our reception. Please do not travel to us as we won’t be permitted to let you enter the building without a pre-booked appointment.
With the workload we now face in getting everyone back on track, we have made the decision to no longer accept any new patients to the practice at this time, whether this be adult or child. We feel it is only fair that all 100% of our resources be used on those patients that have remained loyal to us during this unprecedented situation, for which we thank you.
Stay safe and we hope to see you soon.
The Team at GHB Dental Care
We have had an incredibly busy fortnight adapting to the new regulations and seeing a significant number of our high priority patients that had been experiencing dental pain.
Thank you to you all for your understanding whilst we are acclimatising to a new way of working at this time.
From Monday 22nd June 2020, we will be in a position to start taking bookings for all patients that have outstanding treatment from before the Coronavirus lockdown commenced, and any remaining patients that are on the priority list. This incudes all patients that were due to have any fillings, crowns, root canal work etc., but excludes dental check-ups.
At this stage, we need to leave a 60 minute period of down time in the dental surgery following an aerosol producing dental procedure. As such, we need to carefully schedule in any required treatments before we can commence with bookings of patient’s check-ups appointments.
Once we have these treatments scheduled accordingly, we will be ready to begin takings bookings for our patient’s routine dental checkup and scale and polish appointments. We will hopefully be starting to take bookings for check-ups from Monday 29th June 2020. An update will be made here to confirm when we are able to do so.
Please note that one of the requirements at this time is that all people that enter the building undergo Coronavirus risk assessment. We are also having to strategically plan appointment slots to minimise the potential for patients having to cross one another. For this reason, the regulatory bodies have advised that we keep the Entrance to the practice locked, to prevent additional patients entering the building which could create breaches to social distancing. All bookings must take place via telephone and not face-to-face at our reception. Please do not travel to us as we won’t be permitted to let you enter the building without a pre-booked appointment.
At this time, we need to ensure that our telephone lines are available as much as possible for use in planning and accommodating those patients that are needing treatment. The more efficiently these dental issues can be resolved, the more quickly we will be able to see you again for your non-urgent needs.
With the workload we now face in getting everyone back on track, we have made the decision to no longer accept any new patients to the practice at this time, whether this be adult or child. We feel it is only fair that all 100% of our resources be used on those patients that have remained loyal to us during this unprecedented situation, for which we thank you.
We have had 22 enquiries from new patients in the last week alone, with us being one of the few dental practices currently carrying out the full range of dental treatment. For any unregistered patient in this situation, we are sorry that we do not have capacity to accommodate you at this time.
Stay safe and we hope to see you soon.
The Team at GHB Dental Care
We are pleased to announce that we have reopened!
The recent weeks have been very turbulent, with a trickle through of the regulatory documents that we have required. It has been incredibly difficult planning for new policies, protocols and PPE requirements, when we did not have clear rules to follow. We, as with all dental practices in England, have had to make a huge number of changes to everyday processes, to align with the current requirements. We will wait and see how long things stay this way before some of the incredibly tight restrictive elements are eased.
The key area that we have had to consider is the health and wellbeing of the team at GHB Dental Care and our Patients. As you will see on your next visit to us, there are a number of questions that you will be asked relating to whether you, or anyone in your household, has or has recently had any symptoms of COVID-19 (which includes fever, loss of taste or smell, shortness of breath and a new persistent dry cough).
In the interest of safety for everyone involved, every staff member has to pass the health questionnaire before attending the workplace. All staff members then have their temperature checked on entry to the premises (as is required also for all patients attending) in an attempt to minimise the risk of spread, and also use alcohol hand gel regularly through the day. You can therefore rest assured that we are doing our utmost to protect you on your visit.
In ALL cases where a staff member or patient does show any of these potential COVID-19 symptoms, they will not be permitted onto the premises at that time, and recommended to undertake a coronavirus test.
The restrictions that we are having to work around mainly centre on reduced flow of patients through the practice, to minimise risk of crossover and to facilitate maximal distancing between different patients in the practice.
We also have tight restriction on dental surgery use after a procedure has been carried out, which has involved use of the dental drill at high speed, with water spray. The theoretical risk of aerosol creation and virus spread has meant that there are temporary restrictions whereby we cannot use that surgery for 60 minutes thereafter, allowing plenty of time for the aerosol to settle on the surfaces. The surfaces are then disinfected after this 60 minute period to ensure nothing has settled on them during this time.
For this reason, we are having to schedule patient appointments in an unusual way at this early stage. You may notice that when you are booking an appointment, we are slightly more restrictive in what days and times we can offer. We will do our utmost to find a mutually convenient slot but please assist us with being as flexible as possible.
In the coming three weeks, we are aiming to see all of those patients that are on our priority list where we know from recent weeks that there is a known dental problem. If you have a known dental problem and have not yet notified us, please email your dentist on:
GHBRickyMakkar@gmail.com if your registered dentist is Mr. Ricky Makkar
GHBMasoodJaffer@gmail.com if your registered dentist is Mr. Masood Jaffer
GHBSatMakkar@gmail.com if your registered dentist is Mr. Sat. Makkar
Your dentist can then get in touch with you to assist.
We have now assessed the number of patients with a known dental problem, especially those currently experiencing pain. We are estimating that we will be ready to see the more routine dental needs such as dental check-ups and scale and polish appointments, from early July. We will be starting to take bookings for dental check-ups from Monday 29th June. We would be hugely grateful if you could contact us for this after that time.
Please note that one of the requirements at this time is that all people that enter the building undergo Coronavirus risk assessment. We are also having to strategically plan appointment slots to minimise the potential for patients having to cross one another. For this reason, the regulatory bodies have advised that we keep the Entrance to the practice locked, to prevent additional patients entering the building which could create breaches to social distancing. All bookings must take place via telephone and not face-to-face at our reception. Please do not travel to us as we won’t be permitted to let you enter the building without a pre-booked appointment.
At this time, we need to ensure that our telephone lines are available as much as possible for use in planning and accommodating those patients that are currently having pain, and problems requiring immediate attention. The more efficiently these dental issues can be resolved, the more quickly we will be able to see you again for your non-urgent needs.
For those patients where you have been advised you are on our priority list, you should hear from us by Friday 19th June. If for any reason you have not heard from us by Tuesday 23rd June, please contact us by telephone or email your dentist on the aforementioned email address.
There are many dental practices still closed having been unable to source the necessary PPE. There are others reopening this week on an emergency only basis, dealing with emergency only patients We have made huge investment in good PPE stocks in recent weeks, and full staff training in 26x new policies in total! This has enabled us to now offer a full range of dental treatment with immediate effect. We have options to treat your needs comprehensively rather than just patching a problem. Please bear with us whilst we try and do this whilst dealing with the many extra hurdles currently faced.
We are collectively trying our hardest to continue to offer the level of service with which you are accustomed. We do foresee things becoming far more efficient as we all get used to a new way of working. There is always a possibility of changes by the regulatory bodies in due course, so it is difficult to know what the future months hold. However, we will endeavour to adapt to any changes promptly, to continue to be available for you.
With the workload we now face in getting everyone back on track, we have made the decision to no longer accept any new patients to the practice at this time, whether this be adult or child. We feel it is only fair that all 100% of our resources be used on those patients that have remained loyal to us during this time, for which we thank you.
Stay safe and we hope to see you soon.
The Team at GHB Dental Care
Hello everyone.
The required documents which we have been awaiting have finally been released!!!
I find it astonishing that the Government declared a date for dental practices to reopen without the necessary regulations being published, which we must follow stringently. We will now be working tirelessly to put together our personalised GHB Dental Care policies and procedures, that best reflects our premises layout and working flow. We have allocated Monday 8th June 2020 and Tuesday 9th June 2020 as staff training days and to carry out fit testing of staff with the relevant PPE (which we now have in our possession).
As soon as all staff are familiar with the new policies and protocols, and we ensure that the PPE is fitting appropriately, we will be able to commence seeing patients.
The Government are wanting this to be a phased reopening, where we will need to carefully plan the best way to allocate appointment slots for different times, to ensure footfall in the practice is spread throughout the day.
A further update will be made here as soon as we have a finalised date for reopening.
We will be contacting those patients on the priority treatment list as soon as we have the required systems in action.
We are now confident that we will be able to resume patient’s normal check-up and scale and polish appointments in late June. However, we are not quite yet in a position to start taking bookings for these until we have planned all urgent treatments for patients where they are currently experiencing pain. Please do not contact us for booking your routine dental appointments until we advise this with an update on this portal.
In the meantime, if you do need to be on our priority list needing dental treatment as soon as practicable, please email us on:
GHBRickyMakkar@gmail.com if your registered dentist is Mr. Ricky Makkar
GHBMasoodJaffer@gmail.com if your registered dentist is Mr. Masood Jaffer
GHBSatMakkar@gmail.com if your registered dentist is Mr. Sat. Makkar
Thank you for your understanding and stay safe.
The Team at GHB Dental Care
Hello everyone – we hope that are are keeping well and enjoying the sunshine.
This week, there is a slow filtering through of the necessary documents that we require. We are still awaiting one further document which is the finalised National Standard Operating Procedure for clinical dentistry, which is predicted to be released by Thursday.
We are working incredibly hard behind the scenes to ensure everything is in order to open at the first available opportunity.
As soon as we have this final document and can ensure that our policies and procedures meet those required, we can confirm an opening date, and then commence the booking of patients.
We do not want to commence bookings until we are 100% sure that we meet ALL requirements, and that nothing new will be sprung on us. The last four weeks in particular have been very turbulent in dentistry and we have realised that we can’t presume anything until we have seen the finalised documents.
As an example, one document released today by the British Dental Association advises that after use of the high speed dental drill (used for fillings, crown preparations of teeth etc.), we need to wait 60 minutes for any aerosols generated to settle before the equipment can be cleaned and be available for the next patient. This is imperative information for us to understand how we need to space patient appointments etc. If we had prematurely booked patients in already, we would now be having to contact them to rearrange to allow for the bookings to be restructured.
A further update will be made as soon as anything changes.
In the meantime, if you do need to be on our priority list needing dental treatment as soon as practicable, please email us on:
GHBRickyMakkar@gmail.com if your registered dentist is Mr. Ricky Makkar
GHBMasoodJaffer@gmail.com if your registered dentist is Mr. Masood Jaffer
GHBSatMakkar@gmail.com if your registered dentist is Mr. Sat. Makkar
Thank you for your understanding and stay safe.
The Team at GHB Dental Care
Hello to everyone reading this update.
There has been news today that dental practices can now reopen from the 8th June 2020. However, this is subject to having a number of procedures in place and protective equipment available. Our immediate problem is that we haven’t actually been told specifics of what these are.
We have scheduled a clinician meeting for Tuesday 2nd June 2020, in a hope that the required documents are released before then. This would enable us to formulate the required plan for reopening in a safe and effective manner.
Our intention will be to contact all patients on our priority list, where we know there is a dental problem requiring immediate treatment, followed by phasing in routine dentistry.
Please do not contact us yet for booking your appointment. We are hoping to see you as soon as possible and a further update will be made as soon as we have the answers that we require.
Thank you for your understanding and stay safe.
The Team at GHB Dental Care
Hello to everyone reading this update.
Since our last update, there is now a lot of unofficial talk about dentistry services being able to resume in the coming weeks. We are anticipating official guidance on this matter very soon, and will update here as soon as we have heard this.
At this present time, our dental insurance indemnity providers are stating that dentists are not covered for any non essential face to face appointments with patients, which is restricting us from opening more quickly. It is imperative that we are adequately insured for your care and safety. We predict that their stance will change soon after the official guidance is released.
In the meantime, if you do need to be on our priority list needing dental treatment as soon as practicable, please email us on:
GHBRickyMakkar@gmail.com if your registered dentist is Mr. Ricky Makkar
GHBMasoodJaffer@gmail.com if your registered dentist is Mr. Masood Jaffer
GHBSatMakkar@gmail.com if your registered dentist is Mr. Sat. Makkar
You are welcome to use this service 7 days a week
Please include your full name, address and date of birth in all correspondence. We can then ensure we have your records to advise more comprehensively.
The Telephone consultation service is still available 09:00 to 13:00 on Monday – Friday (excluding Bank holidays), especially for those unable to use Email. Please telephone 0114 2377642 and this may guide you to 07942 208263 if our staff member at that time is working remotely.
Thank you again for your understanding and stay safe.
Hello to everyone reading this update.
We hope that you have found an innovative way to keep the boredom at bay.
Since our last update, there have unfortunately not yet been any official changes with the dental guidance and restrictions.
However, there is much unofficial talk about what Personal Protective Equipment may be required upon our reopening, to safeguard both our patients and staff alike. We are awaiting this to become formalised.
One key area currently hypothesised is the need for well fitting respiratory masks for staff, to reduce risk of virus transmission when close to one another during dental treatment. There are special fit tests that can be carried out to ensure the seal and filtration is adequate, for everyone’s safety.
We are pleased to advise that we have been very fortunate to source a place on a course for Mr. Ricky Makkar to become fully certified in carrying out all fit tests of masks in-house, to ensure they provide the required level of protection. Although this requirement is not yet formalised, we have proactively taken this step to make our return to work more efficient when this is permitted.
A number of dental practices are potentially planning on bringing in an external certified person to carry out these tests. We have found recently that all protective masks are in short supply, and we are have having to source adequate numbers from a number of different suppliers, and also of a number of different brands. The fit tests are only specific to one mask type/shape/brand, so we felt it prudent to invest further and have our own in-house certified competent person. That way, we can fit test all staff with all different masks, that are available at this time, and re-test again if we are forced to change mask type in due course.
We are hopeful that we will soon be opening the doors and able to see patients again.
We are anticipating the reintroduction of certain treatment items first, which are considered less risky, and a phasing back in of the more risky items later.
The area considered highest risk during dental treatment are any procedures that produce an aerosol. These so-called Aerosol Generating Procedures (AGPs) require a much greater level of protective equipment due to the aerosol generated close to the patient, dental clinician and dental nurse. These procedures are mainly those involving the water spray dental drill and also the ultrasonic scaler, so we suspect a delayed reintroduction of the use of those pieces of equipment.
As mentioned previously, the uptake on the 7-day a week email consultation service has been excellent (for our Registered patients).
We have continued to deliver anti-biotics to patient’s homes where required. This has helped our patients avoid having to attend a Pharmacy, which may be very busy and particularly dangerous for those of you more vulnerable to Coronavirus.
As mentioned previously, If you need us, or to be added to our priority list to be seen as soon as possible, please email:
GHBRickyMakkar@gmail.com if your registered dentist is Mr. Ricky Makkar
GHBMasoodJaffer@gmail.com if your registered dentist is Mr. Masood Jaffer
GHBSatMakkar@gmail.com if your registered dentist is Mr. Sat. Makkar
You are welcome to use this service 7 days a week – It will be nice to hear from you.
Please include your full name, address and date of birth in all correspondence. We can then ensure we have your records to advise more comprehensively.
The Telephone consultation service is still available 09:00 to 13:00 on Monday – Friday (excluding Bank holidays), especially for those unable to use Email. Please telephone 0114 2377642 and this may guide you to 07942 208263 if our staff member at that time is working remotely.
When any new formalised guidance is released, a further Update will be made on how this can be implemented as efficiently as possible.
Thank you again for your understanding and stay safe.
We hope that you are all keeping well and safe.
We are all hoping that society can soon resume some form of normality.
At present in dentistry, the current protocol is that face-to-face appointments are to be avoided unless absolutely necessary. We must implement the AAA protocol for all emergency patients (Advice, Analgesics and Anti-biotics if required) in the first instance.
We are continuing to source the necessary PPE (Personal Protective Equipment) to have it available for when we are able to reopen. Dentistry is considered lower priority than the Hospitals so we are on a number of waiting lists and hope to receive further supplies in due course. It is fundamental that we have the appropriate protective equipment in use at the relevant time, to safeguard our Patients and Staff alike.
The uptake on the 7-day a week email consultation service has been excellent (for our Registered patients). We are averaging around 7 emails per day and are doing our utmost to assist within the restrictions we have imposed on us.
We have continued to deliver anti-biotics to patient’s homes where required. This has helped our patients avoid having to attend a Pharmacy, which may be very busy and particularly dangerous for those of you more vulnerable to Coronavirus.
As mentioned previously, If you need us, or to be added to our priority list to be seen as soon as possible, please email:
GHBRickyMakkar@gmail.com if your registered dentist is Mr. Ricky Makkar
GHBMasoodJaffer@gmail.com if your registered dentist is Mr. Masood Jaffer
GHBSatMakkar@gmail.com if your registered dentist is Mr. Sat. Makkar
You are welcome to use this service 7 days a week – It will be nice to hear from you.
Please include your full name, address and date of birth in all correspondence. We can then ensure we have your records to advise more comprehensively.
The Telephone consultation service is still available 09:00 to 13:00 on Monday – Friday (excluding Bank holidays), especially for those unable to use Email. Please telephone 0114 2377642 and this may guide you to 07942 208263 if our staff member at that time is working remotely.
Thank you again for your understanding and stay safe.
– Had 31 email consultations between Dentist and Patient, 21 of which have resulted in the dentist telephoning the patient to discuss their problem in more detail.
– Had 18 telephone consultations between Dentist and Patient where the patient has contacted us by telephone in the first instance.
– Seen 5 patients at the Practice premises under extreme circumstances where there was no alternate non-contact option. This is not currently permitted if a Patient or anyone in their household is showing signs or symptoms of Coronavirus, or has within the last 14 days.
– Deliver Anti-biotics to 10 individual Patient’s homes where patients have been triaged over the telephone to require antibiotics. In these cases, we deemed that us delivering the antibiotics was the safest all round option.
– Where we have delivered antibiotics, we ensured we disinfected the Antibiotic packaging and delivery took place to the Patient’s doorstep using single use dental gloves to reduce risk of cross-infection.
If you need us, or to be added to our priority list to be seen as soon as possible, please email:
GHBRickyMakkar@gmail.com if your registered dentist is Mr. Ricky Makkar
GHBMasoodJaffer@gmail.com if your registered dentist is Mr. Masood Jaffer
GHBSatMakkar@gmail.com if your registered dentist is Mr. Sat. Makkar
You are welcome to use this service 7 days a week – It will be nice to hear from you.
Please include your full name, address and date of birth in all correspondence. We can then ensure we have your records to advise more comprehensively.
The Telephone consultation service is still available 09:00 to 13:00 on Monday – Friday (excluding Bank holidays), especially for those unable to use Email.
We are aiming to be open again and resume normal service at the first available opportunity.
Thank you again for your understanding and stay safe.
During these unprecedented times, we are trying our utmost to provide a continued care for our Registered Patients.
This is of course very difficult where all current advice is for the Nation to Stay at Home.
In the last week, we have been able to do the following:
– Had 44 email consultations between Dentist and Patient, 28 of which have resulted in the dentist telephoning the patient to discuss their problem in more detail.
– Had 27 telephone consultations between Dentist and Patient where the patient has contacted us by telephone in the first instance.
– Seen 4 patients at the Practice premises under extreme circumstances where there was no alternate non-contact option. This is not currently permitted if a Patient or anyone in their household is showing signs or symptoms of Coronavirus, or has within the last 14 days.
– Deliver Anti-biotics to 7 individual Patient’s homes where patients have been triaged over the telephone to require antibiotics. In these cases, we deemed that us delivering the antibiotics was the safest all round option.
– From these 7 patients, 2 were actively in isolation experiencing coronavirus symptoms and 5 were in vulnerable categories.
– Where we have delivered antibiotics, we ensured we disinfected the Antibiotic packaging and delivery took place to the Patient’s doorstep using single use dental gloves to reduce risk of cross-infection.
We will be happy to hear from you, irrespective of how small you feel the problem – we are here to help if we can.
Please email:
GHBRickyMakkar@gmail.com if your registered dentist is Mr. Ricky Makkar
GHBMasoodJaffer@gmail.com if your registered dentist is Mr. Masood Jaffer
GHBSatMakkar@gmail.com if your registered dentist is Mr. Sat. Makkar
You are welcome to use this service 7 days a week – It will be nice to hear from you.
Please include your full name, address and date of birth in all correspondence. We can then ensure we have your records to advise more comprehensively.
The Telephone consultation service is still available 09:00 to 13:00 on Monday – Friday (excluding Bank holidays), especially for those unable to use Email.
As mentioned in the full statement below, we are aiming to be open again and resume normal service at the first available opportunity.
Thank you again for your understanding and stay safe.
We find ourselves in unprecedented times and are trying our utmost to navigate through these uncertainties.
The relevant bodies have advised that ALL dental practices must postpone ALL planned routine dental care.
For our Registered Patients, we have now setup an Emergency Telephone Consultation Service. This is for anyone that may have urgent pain, swelling or bleeding.
This is operated between the hours of 09:00 to 13:00 on Monday – Friday (excluding Bank holidays).
If you are Registered with us and require our assistance, please contact us on our usual telephone number (0114 2377642) during these hours. You will be greeted by one of our Registered nurses in the first instance. If required, a telephone consultation can then be organised with your dentist to discuss your concerns.
If circumstances change in the coming weeks and we are not permitted to be at the premises, the voicemail will direct you to an alternate telephone number where we can be contacted.
Alternatively, you are welcome to ask your dentist a question by email on GHBDental@gmail.com and mark it as FAO: Your Dentist name (Mr. Ricky Makkar, Mr. Masood Jaffer or Mr. Sat. Makkar).
If you are soon due to attend for your routine Dental Check-up and Scale & Polish, we must defer this to the first available opportunity. We are already implementing changes to increase our clinical capacity for when this pandemic is over, to enable all patients to attend and catch-up on their overdue visit.
We need to keep the Dental Practice patient entrance locked at this time, to reduce person-to-person contact. Therefore please telephone us rather than leaving your home to attend in person. If an emergency appointment is booked for you, please do the following:
– Telephone us when you are at the door and we will unlock it for you.
– Attend close to your appointment time. (Our appointment slots will be structured to minimise the risk of multiple patients being in the premises at any one time).
– Attend alone where possible, or with a single Carer / Parent / Guardian as required.
All being well, we are aiming to re-open at the first available opportunity. Please regularly check our website at www.GHBDental.co.uk as this will be updated as and when circumstances change.
As a team, we are all doing everything we possibly can to remain fit, well and able to work.
We hope to be able to continue to offer our usual high standard of dental care for you as soon as possible.
Thank you for your support and we hope you stay safe.
The Team at GHB Dental Care
Mr. Ricky Makkar
Mr. Masood Jaffer
Mr. Sat. Makkar
GHB Dental Care
177 Hemper Lane,
Sheffield.
S8 7FB
Tel: 0114 2377642
To arrange an appointment, feel free to call our reception team on 0114 2377642 or pop in during our normal working hours.
We are currently not accepting new Patients to the Practice. We are hoping this will change in early 2021.